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Sunshine Gospel Ministries (SGM) is a 501(c)(3) nonprofit based in the Woodlawn Community in Chicago. Our mission is to seek the renewal of the city through programs and initiatives of discipleship, mercy and justice. We seek to empower youth and families to thrive and lead prosperous, healthy lives through connectedness, opportunity, and economic sustainability. We are committed to creating real impact. Our focus is on building capacity to serve youth and families while demonstrating clear and measurable outcomes.
The position of Human Resources Generalist for SGM will manage the day-to-day operations of the Human Resources office for the current team of 18 staff and future additions. This position carries out responsibilities in the following functional areas: employee relations, performance management, onboarding, policy implementation, recruitment/employment and records management, team building and compensation and benefits administration. The Human Resources Generalist for SGM will demonstrate employee advocacy and develop a reputation as a neutral and approachable HR professional serving all employees and the organization.
Essential Duties and Responsibilities
The HR Generalist will effectively manage day-to-day HR activities and processes, such as recruitment, adeptly managing employee issues, focused learning and development, and driving strategic agendas forward leveraging organization goals, and overseeing the full employee cycle to deliver optimal employee experience from hire to retire.
Recruitment and Coordination of the Onboarding Process for SGM new hires
- Manage the recruitment and selection process – schedule interviews, conduct reference checks and extend job offers.
- Conduct new-employee orientation including employment forms; informative materials; and relevant office equipment.
- Review employee handbook with each new hire.
- Schedule orientation and coordinate training on topics, such as sexual harassment; diversity, equity & inclusion; and history, philosophy, and mission of SGM.
- Help develop any training videos; seek cost effective ways to deliver training to employees.
- Identify areas of improvement in onboarding processes and make and implement recommendations for improvement.
- Build culture and engagement.
- Nurture a positive working environment.
Coordinate Performance Rubrics and Conflict Resolution:
- Oversee and manage the “Team Life Dialog” performance appraisal system that drives high performance. (“Team LIFE” is SGM’s approach to fostering healthy and effective individuals and teams).
- Partner with leaders to manage employee performance evaluations and career development
- Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; schedule management conferences with employees; hear and resolve employee grievances; and counsel employees and supervisors.
Facilitate Departures and Related Issues:
- Handle employee relations counseling and exit interviewing.
- Conduct Exit Interviews and prepare confidential summaries for management review.
- Conduct investigative interviews and provide recommendation on employee relations issues and corrective action. Represent organization at HR-related hearings and investigations. Collaborate with Legal Counsel when necessary regarding employee issues.
Organizational Structure for SGM:
- Enforce management guidelines by preparing, updating, and recommending human resource policies
- Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations, maintaining records, and representing the organization at hearings.
- Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicate and enforce organizational values.
- Maintain the work structure by updating job requirements and job descriptions for all positions.
- Assist in the development and implementation of employee policies and procedures; update and maintain the employee handbook and the policies and procedures manual.
- Maintain all personnel files and records.
- Maintain organizational charts.
- Maintain and/or update human resource information system (HRIS) records.
- Implement employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommend benefit programs to management; direct the processing of benefit claims; obtain and evaluate benefit contract bids; award benefit contracts; and design and conduct educational programs on benefit programs.
Maintain Organizational Compliance:
- Maintain compliance with federal, state and local employment and benefits laws and regulations.
- Maintain confidentiality of all communication relative to the position, including, but not limited to, personnel and labor relations issues.
- Update job knowledge by participating in educational opportunities, reading professional publications, attending workshops or conferences, maintaining personal networks, and participating in professional organizations.
- Cultivate professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Perform other related duties and responsibilities as required or assigned, including, but not limited to, coordinating team retreat, board/staff picnic, holiday party and other team building events.
Required Skills and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Strong work ethic and desire to achieve excellence.
- In depth knowledge of HR core competencies.
- Ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the organization.
- Exceptional interpersonal skills.
- Excellent oral and communication skills.
- Ability to analyze and resolve conflict and communication issues.
- Possess a true hands-on approach, as well as the ability to successfully monitor and ensure a high level of employee engagement.
- Experience with rapid and complex changing work environment.
- Ability to manage priorities and workflow.
- Ability to interface at all levels of the organization.
- Deal with confidential information and/or issues using discretion and judgment.
- Knowledge of, and proficient skills with, Microsoft Office, Zoom, QuickBooks, and general business software.
Minimum Education and Experience
To perform this job successfully, an individual must have the following education, licensure and/or experience:
- A bachelor’s degree and minimum of 5 years of HR experience, or a master’s degree in HR management and 2 years of experience in the HR field, or 8 years of experience in the HR field, or any similar combination of education and experience.
- HR certification (SPHR, PHR, SHRM-CP or SHRM-CP)
- Generally, this position operates in a professional office environment.
- Reliable and predictable attendance is required.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
- Physical Demands: While performing the duties of this job, the employee is regularly required to remain in a stationary position for at least 50% of the time. The employee in this role needs to occasionally move about inside the office to access file cabinets, office machinery, assist patients etc. The general level of physical activity would be defined as sedentary. The employee is regularly required to operate a computer and other office productivity machinery, such as a telephone, copy machine and printer. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include the ability to detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate and assess various activities and the employee’s surroundings.
- Cognitive/Mental Requirements: While performing the duties of this job, the employee is regularly required to comprehend and use basic language, either written or spoken, to communicate information and ideas, both simple and complex and exchange information, both simple and complex. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations; also requires use of problem solving skills including formulating and applying appropriate course of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying and dividing or more complex quantitative calculations.
- Work Environment: While performing the duties of this job, the employee is inside a central heat and air-conditioned office building. The noise level in the work environment is usually moderate, but at times can be high.